Every day, people dismiss the role that emotions play in the cold hard reality of today’s business and our personal lives.
People’s excuses for acting irrationally come from focusing too much on feelings. The coldest, hardest truth is that, like it or not, emotions play a significant role in every area of our lives, and wishing it wasn’t so accomplishes nothing.
Emotional Effectiveness keeps you in balance for achieving, manifesting, and reaching higher performance levels in all areas of life.
Often you hear people refer to highly successful people as having emotional intelligence. A term used by many leading researchers to describe a form of social intelligence that involves the ability to monitor the feelings and emotions of yourself and others and use this information to guide your thinking and actions. Extensive research validates that those with high emotional intelligence tend to be more fulfilled and productive.
So as not to confuse emotional intelligence with cognitive intelligence (IQ), emotional intelligence is essentially non-cognitive, enabling a person to create positive outcomes in relationships with others. In contrast, cognitive intelligence has traditionally been a critical indicator and predictor of success. However, it is not a good predictor – there are many examples of exceptionally gifted individuals who are remarkably ineffective and unproductive.
Many people would be wiser to assess their emotional Effectiveness before moving forward with the time and investment of opening a business. For example, one’s keen mechanical knowledge of computers isn’t enough to guarantee a successful business if that businessperson has low ego drive and empathy. Far too many companies fail, and the blame is often associated with the times, lack of working capital, low product demand, wrong location, etc. However, after studying many businesses, we can find a company’s failure in the business owner’s emotional effects. The same holds for people in sales and management.
Emotional Effectiveness – referring to specific behaviors, habits, and attitudes is something you can develop to enhance and significantly improve your capacity for success.
Steps for you to develop higher personal and business success levels are divided into two categories with six sub-categories.
Categories are Personal Competencies and Social Competencies.
Under Personal Competencies, the six sub-categories are:
- Self-Awareness: Individuals who exhibit a high degree of emotional Effectiveness have a clear, conscious understanding of what is most important to them in life. This awareness continually guides them, especially in difficult or trying circumstances.
- Confidence & Self-Esteem: Confidence and self-esteem give us the self-assurance when we need to forge ahead to step up as a leader, to take the emotional “risk” necessary for significant achievement.
- Self-Control: Individuals with a high degree of emotional self-control effectively manage their impulsive feelings and distressing emotions. They stay composed, positive, and think even under complex or challenging circumstances.
- Authenticity: You can build trust through your conscientiousness, owning up to your mistakes, and confronting unethical actions in others. Take tough principled stands when necessary, even if those stands are unpopular.
- Optimism & Resilience: Optimism isn’t inherently better or worse than pessimism, but the actions that spring from optimism tend to produce more outstanding results.
- Self-Actualization: Self-actualized individuals become involved in pursuits that lead to meaningful, rich, and full lives. They make enthusiastic commitments to their long-term goals in an ongoing, dynamic process of striving toward the maximum development of their abilities and talents. Self-actualization is often referred to as the state of being that one can achieve after other basic needs in life have been met.
Under Social Competencies, the six sub-categories are:
- Empathy: Developing genuine empathy with others is a hallmark of emotionally influential individuals. Instead, you should seek to understand their feelings.
- Spirit of Service: A spirit of service causes people to go above and beyond the call of duty and give something of themselves beyond just doing a job or fulfilling an obligation. People with a spirit of service consciously choose kindness over self-interest.
- Social Awareness: Having a high level of social/political awareness means having the ability to read a group’s emotional currents and power relationships to “decode” the informal communication and interpersonal relationships that may not be obvious unless you are paying attention.
- Interpersonal Influence: Having a high level of influence with other people is a crucial skill that significantly enhances your emotional Effectiveness. First, this ability helps you help others. Secondly, it gives you greater control over your environment and destiny.
- Communication: The ability to communicate effectively in writing, one-on-one conversations, and group presentations strongly distinguish star performers from average or below-average ones. A lack of communication skills harms the individual and tends to destroy those who work most closely with them.
- Cooperation: One of the keys to achieving greater productivity is cultivating and maintaining extensive informal networks through collaboration and teamwork. Proactively seek out professional and personal relationships that are mutually beneficial. Go out of your way to build rapport with others, keep them “in the loop,” and show genuine interest in helping them achieve their objectives.
Assuming you do want to change and are willing to do the hard work necessary, the good news is that improving your level of emotional Effectiveness is very doable. These are not traits that are “hard-wired” into your nervous system. With consistent effort, you CAN become much more emotionally compelling.